Last updated: 30 January 2026

At Boxes of Brownies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following personal information:

• Name

• Email address

• Phone number

• Billing and delivery address

• Payment details (processed securely by third-party providers)

• Order details and purchase history

We may also collect limited technical information such as IP address, browser type, and device information for website analytics and security purposes.

2. How We Use Your Information

We use your personal information to:

• Process and fulfil orders

• Communicate with you about your order

• Provide customer support

• Improve our website and services

• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Payments

Payments made through our website are processed securely by third-party payment providers such as Squarespace Payments (Stripe) and PayPal. We do not store or have direct access to your full payment details.

These providers have their own privacy policies, which govern how your payment information is handled.

4. Sharing Your Information

We may share your personal information only where necessary, including with:

• Payment processors (to complete transactions)

• Delivery providers (to deliver your order)

• Website service providers (such as Squarespace)

We only share information required to provide our services.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Personal information is stored securely using reputable third-party platforms.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and help our site function properly. You can adjust your browser settings to refuse cookies if you prefer.

7. Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to legal and operational requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of the site indicates acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

📧 boxesofbrownies@gmail.com